Q: What does the website migration service involve? Will my web site be safe?
A: If your current web hosting provider can no longer answer the requirements of your website, or when you face regular downtime, or if you have to wait for hours for the support team to respond to you, it may be a good idea to switch your web hosting provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your future provider. At Free Giga Host, we understand that this can often be difficult & time–consuming. Because of this, we’ll accomplish all that for you at no cost!Our skillful technical team representatives will move your site content from your present provider to us. Our techs have plenty of experience with web site migration and can handle everything – from a regular WordPress–based blog or Joomla™–based website, to an extremely elaborate, custom–made app.
Q: How long will it take for my web site to be moved over to your platform?
A: While we can’t give you an exact time interval, because there are a lot of variables, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our very best to transfer your website within 48h, and in some cases – within 24h (in case the content is not very large).
Q: Do you need something from me before you begin moving my site?
A: Yes. We’ll need the name of the site that you’d like us to migrate. We’ll also need a way to access your present hosting account so that we can get the files pertaining to your web site.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will my web site be unavailable during the transfer?
A: Your site will work just like it did before with your old web hosting provider. When we are done with the transfer, your web site will be configured to work on our platform and we will ask you to preview it. If it is functioning correctly, all you will need to do is change the NS resource records associated with your domain. Your website will be migrated over to us without any downtime.
Q: Will my current web hosting provider know that I am leaving them?
A: No. Aside from your login info for the Control Panel, we don’t need anything. We will never get in touch with your hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you transfer website content from?
A: We can transfer your web site from any web hosting provider or any Linux–driven hosting platform as long as we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we cannot migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.