Lots of persons who start using their very first hosting account, or change companies, normally have inquiries about how specific operations are executed or confront problems when setting up different things such as e-mails, website settings, etc. That’s why, a lot of web hosting companies have compiled documentation with standard questions and issues in order to help their customers get info swiftly and seamlessly. As a result, the support engineers can devote more time to actual problems that some customers may be facing, as the solution for the minor things will be available online and clients can easily handle them without having to touch base with the customer support staff. Having comprehensive documentation is vital, particularly for new clients without any previous experience, as the web hosting service involves a lot of features and many individuals can become confused about what to do. A good information repository can both help you carry out the tasks that you need and discover how the web hosting service functions in general.
Extensive Online Documentation in Web Hosting
Our web hosting plans feature an in-depth knowledge base where you can find information about all the problems that you might come across and their resolutions. You can find out how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but yet you’re unable to send email messages, for example. We have made every effort to be as comprehensive as possible and to cover all the available options so as to help you save time and energy and to give you different solutions for each and every issue. The knowledge base includes educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, whilst if you prefer to browse through the whole archive of articles, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated plans, will permit you to access the extensive online support documentation that we’ve prepared for you. The articles include general information about our hosting services, how-to guides about the various features that you can use, along with troubleshooting guidelines that can help you recover common issues that you might face. The topics that we have covered encompass more or less everything, from simple things such as how to host a new domain name in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a specific Control Panel section will always be available on the right side of the page that you’re on, whilst the whole article archive can be accessed through the all-inclusive Help section.