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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will open. It comprises in-depth information about all the actions that you can carry out on the page in question. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive collection of educational videos describing how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you need, take a peek at our extensive Frequently Asked Questions section, which includes questions asked by actual people and provides practical solutions. We frequently update our FAQ section with new entries in an attempt to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can get in touch with our fantastic team of technical support engineers available 24/7/365 and eager to help you with any question. Each trouble ticket you open will be replied to within sixty minutes (the average ticket response time being only twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 66978

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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