Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Control Panel you can find an exhaustive Help section featuring lots of educational articles and regularly asked questions. They are contributed by our support team of knowledgeable techs. Simply type in your question and our smart system will provide you with the best possible answer.

  • Top quality support service
  • Tutorial Video Clips

  • For all of you who wish to learn how to remedy a typically experienced problem by watching a video lesson, we have added a compilation of video tutorials to our Web Control Panel. All the how–to videos are very short and simple to grasp. They offer visual presentations of various website administration procedures.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 technical support service and a sixty–minute ticket response time guarantee. Our knowledgeable tech support engineers will be available around the clock to answer your questions and to sort out any problem that you might possibly run into. Simply send a support ticket from the Help section and we’ll get back to you instantaneously.