1 hour ticket response
Our team of tech support engineers is devoted to offering quick answers to each of your queries. We will review your helpdesk ticket immediately after it is delivered and will reply back to you with a solution to your problem within less than 60 minutes after the customer support ticket submission. In reality, our average trouble ticket response time is 20 minutes.
A Topflight Client Support Service
Our customer care staff members have significant experience in the web hosting plans market and are practiced enough to find a prompt answer to your problem. If, however, the matter at hand is not within the competence of a tech support engineer, the support ticket will be forwarded to a developer or administrator for additional investigation.
An Easy–to–Navigate Help Center
Included in the Web Control Panel is an easy–to–browse Help Center, which features different information sources. You can browse through a constantly updated knowledge base featuring web hosting account management articles and web site management articles, check the step–by–step video tutorials or have a glimpse at our F.A.Q. section.