Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer help staff is trained to very quickly attend to all of our web hosting plans users’ issues and assistance demands. Through our ticketing system, you’ll be able to fill in your inquiry and a support crew fellow member is going to go back to you in only max 60 minutes. In reality, practice has confirmed that the ordinary answer time period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is supplied by a group of knowledgeable experts that are ready to answer to your request promptly. You are able to make contact with the tech support team by opening a tech support ticket from your Web Control Panel or by posting us an email message. On business days, you may also call us on the telephone or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Free Giga Host’s Control Panel has a huge know–how base which is built into all parts. In each section, you’ll find a Help button that will load for you a group of step–by–step tutorials on how to apply a certain element or complete a selected action. Also, we have crafted information movies that will help you get a better idea of the Control Panel’s interface.